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Research Areas
Research Methods
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Life style exploration
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Motivation and needs identification
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Shopper researches
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Usage and attitudes
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Concept testing
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Product testing
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Name, logo and packaging testing
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Advertising (pre/post) testing
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Brand/company perception and image
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Customer and employee satisfaction
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Mystery shopping
Qualitative Methods:
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Focus groups
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In-depth interviews
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In-home immersions
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Shop alongs
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Observation
Quantitative Methods:
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Face-to-face interviews (CAPI)
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Telephone interviews (CATI)
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Web-based interviews (CAWI)
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